Return & Refund Policy

At GulGuli Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return subject to the terms below.

Returns

We offer returns on eligible products within 7 days of delivery.

To qualify for a return:

• The item must be unused, unworn, and in original condition.

• All tags and original packaging must be intact.

• The product must not be washed, damaged, or altered.

• Return request must be submitted within 7 days of receiving the order.

Products purchased during sale, clearance, or promotional offers may not be eligible for return unless defective or damaged.

No Exchange Policy

We currently do not offer exchanges.
If you require a different size or product, you may place a new order after the return is approved (if eligible).

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Order number

• Clear photos or unboxing video proof

After verification, we will arrange a replacement or refund as applicable.

Refunds

Once your return is received and inspected:

• Refund will be processed within 5–7 business days.

• Refund will be issued to the original payment method.

• For Cash on Delivery (COD) orders, refund will be processed via bank transfer or store credit.

Shipping charges are non-refundable unless the return is due to our error (wrong or defective product).

Return Shipping

Customers may be required to bear return shipping costs unless the product received is defective, damaged, or incorrect.

Order Cancellation

Orders can be cancelled within 12 hours of placing the order or before dispatch.

Once the order is shipped, cancellation may not be possible.

Contact Us

For return requests or assistance, please contact:

Email: support@gulgulistore.com
Website: www.gulgulistore.com

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7 Days Return | No Exchange | Quality Checked Products